Support
Find our most frequently asked questions below.
Product Information
What’s the difference between the Original and the Junior versions?
The Original is a more versatile version of the calendar, which allows you adapting to the way you want to track and reflect on your happiness. For example, if you would like to use Seligman’s PERMA model, you can easily do it in the Original but not in the Junior version. On the other hand, the Junior has round smiley stickers with emotions already on them. So if you are looking for a mood tracker, it would be a more suitable version for you.
I have been diagnosed with a mental health illness. Can your calendars help?
Calendar of Happiness is designed based on the latest positive psychology research, which has shown that artefacts like our calendars can help with fostering a happier life. However, as with any mental health condition, we always recommend consulting with your doctor or a medical professional first and then using our calendars as part of your self-care plan.
Do you have your calendars in other languages than English?
Yes, we currently offer the Calendar of Happiness in English, Italian, German, Latvian, Russian and Ukrainian languages. Leave a note in the checkout which language version you prefer. By default, we ship the English version. If you want to make the calendar available in your language, please contact us via the contact form.
How long do your calendars take to complete?
By default, Calendars of Happiness are created for a given calendar year, which either has 365 or 366 days in it, which is also equivalent to how long it would take to complete the entire calendar. If you choose an undated version, you can pick your own speed that works best for you.
What are the specifications of your calendars?
Dimensions: A3: 11.75 x 16.5 inches or 297 x 420 mm
Paper weight: 110 lbs or 300 gsm hard paper stock
Included: A3 calendar + 5 x 144 colorful stickers.
Stickers: for the Original – triangular stickers in magenta, cyan, yellow, violet, and white; and for the Junior – round smiley stickers in green, yellow, blue, red, and violet.
Do you have the option to order as a gift?
Simply specify the recipient’s information in the shipping fields. By default, we do not include any pricing information inside our orders. So your gift recipient won’t get this information sent to them in the package.
Do you offer customisations?
Yes, we do, but only for bulk orders. If you are interested in creating a calendar starting from the specific date or creating a branded version, please contact us via form here.
Do you offer corporate discounts?
Yes, we do. Please drop us a message via the contact form specifying the number of calendars you are interested in, and a member of the team will be happy to help.
How do I become a stockist or wholesaler?
We offer great wholesale discounts for companies that share our mission to spread mental health awareness. To find out more, please tell us a few words about your store / organization via the contact form here.
Shipping & Delivery
What forms of payment do you accept?
Since we use PayPal as our payment processor, we currently accept any methods of payments that are acceptably by PayPal. It depends on your country, but typically it includes Visa, Maestro, MasterCard, American Express, and PayPal itself.
What is the status of my order?
Once your order is on its way, you’ll receive a shipping notification as well as your tracking code via email. If you don’t receive it please check your spam/junk folder as sometimes it can end up in there. Please allow up to 2 business days for processing your order. The shipments are sent out only on business days, so orders placed on Friday after 16.00 (GMT) or over the weekend will be shipped the following Monday.
Where is my order? How long does it usually take?
You can always check the current location of your order by using your tracking number here. Please note that with standard international shipping, it can take generally 5-15 business days for your order to be delivered. We’ve even seen some countries, like Australia, take as long as 1-1.5 months due to existing delays surrounding COVID19 disruptions and Brexit complications. It is very common for the tracking to stall midway through transit but then will pick back up closer to delivery. We’re confident that your order is still en route to you.
Will I be charged customs and duties?
Previously none of our clients was asked to pay any duties, however, depending on your local regulations, some local customer authorities might ask you to do it. It is important to note that these are not charged by Calendar of Happiness team, and you are responsible to pay these fees if they are billed to you. Thank you for your understanding!
I want to change my order. What should I do?
If you wish to change your order please submit this request via the contact form as soon as possible after you have placed your order and we will do our best to help. However, please understand that, since the order information is sent immediately to the shipping company, making changes to your order might not always be possible.
I want to ship to more than one address. How do I do it?
By default, Calendar of Happiness is shipped in sets to one address. You can always make separate orders for different people, as the shipping cost might be different across recipient locations. If you have many individual orders to place, no worries – we’ve got you covered. Simply drop us a line via the contact form and we will be glad to do it for you.
What countries do you deliver to?
In the effort to make our Calendars of Happiness available to anyone and anywhere, we offer worldwide shipping. However, if you are located in a country that usually has delays with international shipments, we kindly ask you to expect the same with our shipment.
How much does shipping cost?
Shipping costs are based on the weight of your order, your chosen delivery method and your location. To get an accurate shipping cost for your order please add your chosen products to the cart and head to the checkout.
My tracking shows the order was delivered but I never received it!
It’s very common for couriers to mark packages as delivered before they actually are. Usually it means the package is on the last step of the delivery. So, we encourage you to wait an additional 1-2 business days to give the courier the opportunity to deliver it. In the meantime, you can check with your household members, neighbours and mailbox for your parcel. Also, we do suggest to contact your three nearest post offices in case it was delivered there instead.
What is your refund/returns policy?
Unused and unopened products in their original condition and packaging may be returned within 30 days of receipt for a full refund less the original shipping cost. Customers are responsible for any return shipping costs. A more detailed description of the policy could be found here.
Miscellaneous
I love Calendar of Happiness, how can I get involved?
Thank you for your willingness to help us in our mission! There are two main ways you can do it. First, leave a review. Help new people appreciate the value of the Calendar of Happiness just as much as you do. As a person who tried the Calendar of Happiness, there is no one better to describe what it is than you are. Head over to the Reviews section and share your thoughts in the way it works best for you – text, photo and/or video. Second, spread the word. Tell a friend, a co-worker or a family member. Share your experience of using Calendar of Happiness with them to help them live a more fulfilling life.
Do you have an affiliate or referral program?
We certainly do! We’re happy for you to review and apply for our affiliate program here. Please note that it is an application process and we carefully select those who are most in line with our brand, values and general aesthetic. We believe in seamless and organic partnerships where we can both work together to create a mutually beneficial partnership. Thank you for your understanding!
I’m an influencer and I’d love to collaborate! How do I go about it?
Thank you for your willingness to work together! Please drop us a line via the contact form telling us a bit more about yourself and why you’d like to collaboration. Please include links to your website/blog/social media profiles or any other links that would help us get a better idea of the potential collaboration. If you have any ideas in mind, make sure to mention those too. We’re always eager to hear from new people and consider new approaches to collaborate. We look forward to learning more about you on your website/blog, social links and any other links you’d like to share so that we can continue the conversation.
I have other questions. How can I contact you?
Please feel free to use the contact form here to send us any inquiries that are not covered on this page. We will get back to you as soon as possible (normally within 2 business days, Monday to Friday).
Ready to make 2024 the year of happiness?
There are surely many things in our lives that are outside of our control. But the science shows that happiness is not among them! 40% of our well-being depend on our own decisions. Get your Calendar of Happiness and reclaim your focus on happiness in the new year!
Get Your Calendar
Worldwide Shipping
Wherever you are in the world, everyone has a chance to get their Calendar of Happiness
100% Secure Checkout
All payments are processed in the encrypted environment so that no one but you can see it
Support Mental Health
1% of profits from every calendar are donated to a local mental health non-profit
MISSION
Calendar of Happiness is a product of the 100happydays foundation on the mission to make the world happier. The calendar is designed by Dmitry Golubnichy, a world-renown positive psychology expert with an academic degree in the applied positive psychology.